Scott Spelker
How To Develop Trust With Clients • Scott Spelker
Episode Summary
In this episode, Scott Harris shares insights on building a successful real estate business by focusing on client care, emotional management, and storytelling. He emphasizes the importance of creating a calm environment for clients, celebrating milestones, and maintaining long-term relationships. The discussion also highlights strategies for standing out in a competitive market and fostering a supportive team culture.
🎯 Key Timestamps
Managing stress and emotions during transactions
Create a calm environment and manage emotions to better serve clients.
Maintaining client relationships post-transaction
Celebrate milestones and stay in touch with personalized gestures.
Standing out in a competitive market
Focus on caring for clients and creating win-win situations.
🎬 Clip-Worthy Moments
"Sometimes doing nothing today is doing something."
Hook: Why sometimes the best action is no action at all.
"Tell a story. Just tell the story about something."
Hook: How storytelling can transform your real estate business.
💡 Key Tactics
Reach out to clients with no expectation of immediate business.
Build long-term relationships by offering value and staying in touch. (10:00)
Use gratitude exercises in team meetings.
Start meetings with expressions of gratitude to shift energy and focus. (33:00)
💬 Quotable Insights
"You can't be afraid and curious at the same time."
"A rising tide lifts all boats."
Full Description
Scott Spelker talks about building trust and personal branding in real estate emphasizing the importance of creating a trustworthy reputation. Scott discusses his career transition from Wall Street to real estate and how he found purpose in real estate. Next, Scott discusses providing value to clients by going above and beyond typical real estate services. Scott also talks about interest rates and market dynamics, emphasizing the importance of understanding Fed rate changes and its impact on mortgage rates. Last, Scott discusses community involvement and networking through participating in local organization and using community connections to generate business.
If you’d prefer to watch this interview, click here to view on YouTube!
Scott Spelker can be reached at (201) 400-1592 and scott.spelker@coldwellbankermoves.com.
This episode is brought to you by Real Geeks and Courted.io.
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Ed Mylett Show
podcast • Scott mentioned it as a source of inspiration for believing in clients.